Restart Now Prompt

  • 1
  • Question
  • Updated 1 year ago
  • Doesn't Need an Answer
Beta For Home
I kept getting the Restart Now message but when I clicked the Help link I got the Under Construction message. How can I be sure am still protected since my paid subscription was removed.
Photo of DHEIMANN384

DHEIMANN384

  • 70 Points

Posted 1 year ago

  • 1
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 16,676 Points 10k badge 2x thumb
Hi Dheimann384,

If you are doing beta-test for TM you must contact the Betatest team on the site where you started the test, you must open a investigation request there:
https://beta.trendmicro.com/en/99078/english/he.aspx
And for security, if you are doing Betatest for AV, then you know what to do to stay safe!

Kind regards,
Tom
Photo of TM_Kim

TM_Kim, Employee

  • 1,110 Points 1k badge 2x thumb
Hi Tom Emmelot!

How are you today? I hope you are doing very much fine.

Thank you for providing a response with the issue.

Please do feel free to post questions or report issues here in this community.

Trend Micro Home Users Community
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 16,676 Points 10k badge 2x thumb
Hi Kim,

you can see my rating, i was a way for a wile, because the spam profiles stop almost all the mail from this site, so i change the mail account to a other but there the same happened after a while.
So i change the filters they use on line and now i receive the mail again and can help you again.

Kind regards,
Tom