renewal time

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  • Updated 2 years ago
I currently subscribe for 5 PC's and it is time to renew. I want to go back to only a 3 PC subscription. What do I need to do?Thank you
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glabount

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Posted 2 years ago

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woodartisan55, Champion

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glabount

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Why doe s my renewal cost Now only $89.95 but I can purchase new for http://www.trendmicro.com/us/home/products/software/maximum-security/index.html?cm_sp=Consumer-_-Hea...
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woodartisan55, Champion

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If you're talking about a lesser price, TM has been running a discount for a while now on that site. I renewed for 5 devices even though I only have 3 as the price, service, and coverage seemed a better deal for the dollar paid. I'm not certain if that answers your question.
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TM_Claudia, Employee

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Hi woodartisan55, thanks for always sharing your thought and providing some good advice!

Hi glabount, I understand that you want to change your subscription for 3 devices, and I'm afraid that the only way to do is to purchase a new license. 

The reason why the price is different between renewal and online purchase is: the price for renewal has a fixed discount of 10% and is not affected by the current discounts that you will see on our online store. Of course, you can always choose the best price for yourself.

 Please let us know if I addressed your concern.

Trend Micro Home Users Community
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