renewal notice again

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  • Problem
  • Updated 2 weeks ago
i don't want to be rewarded points..i want a solution to my problem....how do i turn off renewal notices 3 months after i have renewed? simple question...just answer...don't you dare give me 25 more points.
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WSLYH

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  • extremely pissed

Posted 3 weeks ago

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TM_Kree, Official Rep

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Hi WSLYH,

We understand your concern. The pop-up only suggests and informs of the current promotional offer for your subscription's renewal. Apologies if it seems to be annoying.  We are currently coordinating this internally.

If you were able to renew and was provided with a new serial number, the renewal reminder is for the old serial number. 

We hope this information helps! Thank you so much for your patience and have a great day!

Regards,
^Kree