Renewal Messages

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I have just renewed TM and keep getting error messages to connect to the internet and update virus and spyware protection even though I am connected to the internet. Why??
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aefi

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Posted 2 years ago

  • 1
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TM_L, Official Rep

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Thanks for contacting here! We are already aware of this issue and we have a dedicated team currently working on it. Please wait for a program update for the fix. 

Also, for your issue, here's a related community topic that might answer your question:
Trend Micro Loop

Please let us know if the solution works for you. Thanks!

Trend Micro Home Users Community