• 1
  • Question
  • Updated 1 year ago
  • Acknowledged
Renewal Attempted renewal 9/14, 9/24/18. Downloaded 9/24 and 9/25/18. It still shows it needs to be rewed after all the times it takes to download! How do I do this or do I need to find another firm for protection?
Photo of bethalie.schaefer


  • 70 Points

Posted 1 year ago

  • 1
Photo of TM_Pat

TM_Pat, Employee

  • 11,326 Points 10k badge 2x thumb
Hello bethalie.schaefer,

Welcome to the Community.

We're sorry to hear about this experience of yours. We'll verify your renewal with Best Buy and we'll send you an email so you can safely disclose all information that we need.


This conversation is no longer open for comments or replies.