RENEW... or NOT!

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  • Question
  • Updated 1 year ago
  • Answered
Was going to renew... invoice says cost is what it has always been $69.95. Yet when I try and "renew", it wants to charge me $160.95!!!! NOT going to pay that much!
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teri

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Posted 1 year ago

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Jhja

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I think something went wrong, wait for an reply from an Official employee.
(Edited)
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TM_Shella, Employee

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Hi teri,

Welcome to the  community!

Upon checking your subscription, it has already been renewed for $69.95. You no longer need to renew again. You may open your Trend Micro program and check if the expiry date has already been updated. 

In addition, click the icon of a man at the upper right hand corner then choose About the Software. Check if the version is 11.0. If so, then you are already using the latest version and no longer need to reinstall.

Have a great day!

Trend Micro Home Users Community
(Edited)