Removing a name from account

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  • Question
  • Updated 2 months ago
  • Answered
My husband passed away. How do I remove his name, while keeping my name as a member?
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Posted 2 months ago

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Tom Emmelot

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Hi kingkat

Rightclick icon, than "Trend Micro Acount", there you can change everything !
Sorry for your loss. The best wishes for 2018

Kind regards,
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TM_Jabi, Employee

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Hello kingkat and welcome to the community! 

We are very sorry for your loss and for what happened. 

Let me help you on this matter. 

Please try to follow the steps below: 
Step 1: Sign in on the MyAccount Portal, you can use the link below. 
Trend Micro Account

Step 2: Use the correct email and password that you husband used for the account. 

Step 3: Click on the ACCOUNT tab. 

Step 4: You can update the email and other personal information once you are on that tab that you want to update. 

Step 5: Click on Save once your done. 

I hope this helps. 

Thank you and have great day!

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