reinstalling got err # 1603 3003 oexoxeoff0001 but help sent me to 1603 3002 0x0000... Are their steps same? where would get suggestions for #1603 3003 hp pavilion 23 win 8.1 downloaded latest version Jan 6 2017 from Trend Micro Site . Thanks for any help EW
Since you are using Antivirus+ Security, after trying to uninstall Trend Micro Security by the Diagnostic Toolkit (The link that Tom provided.) Please re-install you Antivirus+ Security by the following step.