Refund please. failed renewal

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  • Question
  • Updated 7 months ago
  • Answered
I would like to have a refund. I have done every step including uninstall the old version. Nothing works. I always get an error. Since I cant use the service, I would like a refund
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kyeoneerussell

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Posted 7 months ago

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TM_Kiko, Employee

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Hello kyeoneerussell ! Welcome to the community!

We have checked your subscription and it seems that you have purchased your Trend Micro Security from BestBuy. They have a dedicated support line for Trend Micro related concerns and it includes the support for refund requests. Please contact the correct channel so they can help you further.

You may reach them through 1 800 433 5778 (GeekSquad Support). Lines are open 24x7.

All the best,

Trend Micro Home Users Community

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