re. id 647199356

  • 1
  • Problem
  • Updated 10 months ago
  • Acknowledged
The help from your Technician was absolutely fantastic
He needs to be commended for all his effort
Thanks again
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  • 70 Points

Posted 10 months ago

  • 1


  • 946 Points 500 badge 2x thumb
In the few instances where I have called Trend, I had the same experience.  When the Tecs realize what a dummy I am, they take control of my computer & fix the problem---then follow up to make certain it is fixed.
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TM_X, Alum

  • 9,406 Points 5k badge 2x thumb
Hi all, 

Thanks for your feedback. At Trend Micro, we pride ourselves on the level of complimentary support for our customers. For future concerns, you know where to find us. :)