⭕️ Deploy Reputable, Multi-Layered EndpointSecurity
⭕️ Deploy Backup and Business Continuity
⭕️ Disable Macros and Autorun
⭕️ Create Strong Windows Policies
⭕️ Educate Users
With trend micro you can choose a folder for more protect agains ransomware .
Also you must carefully .
now visit this link and use ransomware collector .
then you can use
near time Trend Micro support team update this post .
lost my hard drive because ransomware hit me changed hard drives but micro trend wont let me install there program in this hard drive cant find anyone to call about this problem or an email address to write to them Oh well my contract is up 4/29/2107 might just go with another company
maybe one that will listen to there customers by phone or an email address to write them with a problem, not a happy camper at this stage of the gamwe
Sorry to hear about the ransomware infection but we do have a guide for tools and solutions that we specifically have for ransomware.
Ransomware: Introduction, Prevention and Trend Micro Security Solutions
As for reinstalling the program on your new hard drive, you can simply use this guide on how to reinstall: Installing Antivirus+ Security 2017
Alternatively, here are the other ways of contacting us as shown on this guide: Ways to Contact Support
I have already uninstalled micro trend on my computer the other hard drive is in the garbage as its not worth saving . I installed a newer hard drive to take the palace of the one that ransomware
hit . Need a computer for my business cant keep waiting for answer from companies that dont reply in a reasonable length of time Look to me that micro trend has a job to improve there protection for there customers.
Anyway have a great day Blair 1/30/2017 8.51 MST