Ransom Shield - cannot select C:drive or folders (it is greyed out) it only allows access to F:drive which contains data only.

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
Ransom Shield - Cannot select my main C: Drive, only second F: data drive available
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davappy

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Posted 3 months ago

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TM_Phebs, Employee

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Hello davappy, welcome to the community!

Can you please try the steps below: 

•OpenWindows Explorer.
•Goto “This PC”.
•Rightclick C: drive and choose Properties.
•Tick“Allow files on this drive to have contents indexed in addition to fileproperties”.
•ClickApply and OK.

Then check if Folder Shield can now access the C: drive. 

(Edited)
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davappy

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Hello, indexed files as advised and can now access the C: drive, so protection applied, many thanks.
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TM_Phebs, Employee

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Great! Thank you for the update davappy! :) 
(Edited)