PwmConsole.exe - Application Error

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  • Updated 1 year ago
An error message keeps coming up on my PC and I have been told it is a TREND error. Could you please verify and tell me how to fix it.
"PwmConsole.exe - Application Error. Unable to start correctly (0xc000007b)
Thank you
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diane.pope27

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Posted 1 year ago

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TM_Nicole, Employee

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HiĀ diane.pope27,

Welcome to the Trend Micro Community!

This error code you are receiving is an error of Windows wherein you are notified that the main console of Password Manager, (PwmConsole.exe) did not run in the background properly.

So that we can review this on our end, please provide us the following details:

1. What version of Windows do you have on the computer where you are encountering this issue?
2. Does this happen whenever you open the computer or the message pops up unexpectedly when you are using the computer?

In the meantime, the recommended solution I can give you is to reinstall Password Manager. To do that, please refer below for the guidelines.

STEP 1: Uninstall Password Manager
- You may follow the instructions on the link below for the uninstallation:

https://esupport.trendmicro.com/en-us/home/pages/technical-support/password-manager/1059628.aspx?vwd...

STEP 2: Reinstall Password Manager
- You may refer for the installation instructions provided on the link below. Please follow the instructions for Windows only:

https://esupport.trendmicro.com/en-us/home/pages/technical-support/password-manager/1059643.aspx?vwd...

Please inform us if the recommended solution resolved the issue.
We will wait for you updates. Thank you!

Trend Micro Home Users Community

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