Purchasing Issue

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  • Question
  • Updated 2 years ago
I just purchased Antivirus+ Security(Renewal) but the browser processed two payments. Is there a way to undo this payment for I have only one PC for the account and do not need the other.
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jreo9393

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Posted 2 years ago

  • 1
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TM_Claudia, Employee

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Thanks for renewing! We’re currently checking your order history and will get back to you soon.

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jreo9393

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Thanks for the quick reply! Looking forward to any information. Thanks!
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TM_Claudia, Employee

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Hi jreo9393, we've already processed the refund and sent you an email in regards to the detailed information. Please check your email box for the notification and let me know if you have other question.

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(Edited)