Protection disabled message

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  • Problem
  • Updated 4 months ago
For some reason my PC has just started giving me 'Protection Disabled' messages. I haven't installed any new software or hardware recently. Does anyone know why this might be happening and how to fix? Many thanks.
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peter.oborn

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Posted 4 months ago

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Tom Emmelot, Champion

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Hi peter.oborn

Can you go to Main / info about the software then it checks for updates.
Else  go to programs, Trend micro, "Trend Micro Diagnostic Toolkit"  and if the toolkit started:
Click on "C" then on "5" til 5 comes up again, then click on "4"
Hope that solve the case.
Here from you.

Kind regards,
Tom

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TM_Cha, Employee

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Thanks for that, Tom Emmelot!

Hi peter.oborn, you may follow the instructions provided by Tom and you may also follow the instructions from this article: 

Getting Protection Disabled error message

Hope this helps. Let us know how it goes. 

~Cha