We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Saturday, October 19.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
Also, thank you for being a subscriber of our premium support service! Please don't forget to utilize the premium service which includes 24x7 phone support. You can find the premium service phone number in the "Call Premium Support" section in this page.