Protection Disable

My Trend antivirus keep asking for restart to fix the problem and i already done that almost 5th time and still the problem didn't fix yet . I need help to resolve this problem

nelsonsephiria

70 Points
frustrated

Posted 1 year ago

1 year ago

TM_Marion, Employee

1,312 Points

Hi @nelsonsephiria and welcome to the community!

Thanks for bringing this to our attention.

Sorry that you're having problems with our product. We have reviewed your issue and based on your problem description, here's a reference doc to solve this problem:

"Protection Disabled" error message appears when opening the main console of your Trend Micro Security program

Please try and inform us if this resolves your issue.

Thank you and have a great day!

Trend Micro Home Users Community

(Edited)

1 person likes this

1 year ago

Tom Emmelot, Champion

27,028 Points

Hi nelsonsephiria

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
I think a uninstall and fresh install will do the trick.

Kind regards,
Tom

1 person likes this

8 months ago

TM_Pat, Official Rep

11,246 Points

We'll close this thread now. Please create new topic here: https://en.community.trendmicro.com/tm_en/topics/new

This conversation is no longer open for comments or replies.

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