My Trend antivirus keep asking for restart to fix the problem and i already done that almost 5th time and still the problem didn't fix yet . I need help to resolve this problem
- 70 Points
- frustrated
Posted 1 year ago
TM_Marion, Employee
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1,312 Points
Hi @nelsonsephiria and welcome to the community!
Thanks for bringing this to our attention.
Sorry that you're having problems with our product. We have reviewed your issue and based on your problem description, here's a reference doc to solve this problem:
"Protection Disabled" error message appears when opening the main console of your Trend Micro Security program
Please try and inform us if this resolves your issue.
Thank you and have a great day!
Trend Micro Home Users Community
Thanks for bringing this to our attention.
Sorry that you're having problems with our product. We have reviewed your issue and based on your problem description, here's a reference doc to solve this problem:
"Protection Disabled" error message appears when opening the main console of your Trend Micro Security program
Please try and inform us if this resolves your issue.
Thank you and have a great day!
Trend Micro Home Users Community
(Edited)
Tom Emmelot, Champion
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26,682 Points
Hi nelsonsephiria
Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
I think a uninstall and fresh install will do the trick.
Kind regards,
Tom
Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
I think a uninstall and fresh install will do the trick.
Kind regards,
Tom
TM_Pat, Official Rep
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10,876 Points
We'll close this thread now. Please create new topic here: https://en.community.trendmicro.com/tm_en/topics/new
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