Protection Disable

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  • Question
  • Updated 8 months ago
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My Trend antivirus keep asking for restart to fix the problem and i already done that almost 5th time and still the problem didn't fix yet . I need help to resolve this problem
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  • frustrated

Posted 8 months ago

  • 1
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TM_Marion, Employee

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Hi @nelsonsephiria and welcome to the community!

Thanks for bringing this to our attention. 

Sorry that you're having problems with our product. We have reviewed your issue and based on your problem description, here's a reference doc to solve this problem: 

"Protection Disabled" error message appears when opening the main console of your Trend Micro Security program

Please try and inform us if this resolves your issue.

Thank you and have a great day!

Trend Micro Home Users Community
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Tom Emmelot, Champion

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Hi nelsonsephiria

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
I think a uninstall and fresh install will do the trick.

Kind regards,