Protection Disable

  • 1
  • Question
  • Updated 1 year ago
  • Doesn't Need an Answer
My Trend antivirus keep asking for restart to fix the problem and i already done that almost 5th time and still the problem didn't fix yet . I need help to resolve this problem
Photo of nelsonsephiria


  • 70 Points
  • frustrated

Posted 2 years ago

  • 1
Photo of TM_Marion

TM_Marion, Employee

  • 1,332 Points 1k badge 2x thumb
Hi @nelsonsephiria and welcome to the community!

Thanks for bringing this to our attention. 

Sorry that you're having problems with our product. We have reviewed your issue and based on your problem description, here's a reference doc to solve this problem: 

"Protection Disabled" error message appears when opening the main console of your Trend Micro Security program

Please try and inform us if this resolves your issue.

Thank you and have a great day!

Trend Micro Home Users Community
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 27,664 Points 20k badge 2x thumb
Hi nelsonsephiria

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
I think a uninstall and fresh install will do the trick.

Kind regards,
Photo of TM_Pat

TM_Pat, Employee

  • 11,326 Points 10k badge 2x thumb
We'll close this thread now. Please create new topic here:

This conversation is no longer open for comments or replies.