Protectio from 3 to 5 devices

  • 1
  • Problem
  • Updated 4 months ago
  • Solved
Hello,
I've an account for Maximum Security. This should protect for 5 devices, but I can't protect more than 3.
How can I upgrade ?
Kind regards, Erik van Veen
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erikvanveen

  • 70 Points

Posted 4 months ago

  • 1
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TM_Neo, Employee

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Hello erikvanveen, and welcome to the Trend Micro Community!

Upon checking the records here, we found out that your active Trend Micro Maximum Security serial number was not upgraded into a 5-User license.

We upgraded your subscription into a 5-User license.

Please see if you can now add more devices using your Trend Micro Maximum Security serial number.

Should you have further inquiry or concerns, feel free to post on this thread.

Have a nice day! 

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