program will not install

  • 1
  • Problem
  • Updated 5 months ago
  • In Progress
installer will not run
Photo of quaranaa

quaranaa

  • 120 Points 100 badge 2x thumb

Posted 5 months ago

  • 1
Photo of Max Slo

Max Slo, Champion

  • 9,378 Points 5k badge 2x thumb
-I'm not a Trend Micro representative, but I like to give you some suggestion-

Hello quaranaa,
please, what is the TM product you need to install? 
What is the error message you have?

Without these infos it is complicate to help you. :)

Please, detail better your issue. 
Photo of TM_X

TM_X, Official Rep

  • 6,662 Points 5k badge 2x thumb
Hi quaranaa, 

You can download the installer of the program directly from the link below. Just make sure that you are downloading the appropriate one that works on your machine and serial number. 

Installing Trend Micro Security

Hope this helps. 

^X
Photo of TM_Malik

TM_Malik

  • 9,374 Points 5k badge 2x thumb
Hi quaranaa, 

Can you please provide more details like the following?
- Operating System
- Error Message (screenshot)

Thank you!

This conversation is no longer open for comments or replies.