Program update intrusive

  • 1
  • Problem
  • Updated 7 months ago
  • Acknowledged
Your program update began as soon as I tried to open my web browser without giving me the opportunity to delay it.  This caused me to almost miss a deadline for submitting my input on one of my applications.  In addition, your software slows my internet connection significantly.
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ralphgastoncpa

  • 70 Points
  • frustrated and angry

Posted 7 months ago

  • 1
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TM_Jabi, Employee

  • 6,704 Points 5k badge 2x thumb
Hello ralphgastoncpa and welcome to the community! 

Thanks for bringing this to our attention and thanks for asking here.

We are aware of the force upgrade notification going around now and we do apologize if that caused convenience to you and your work. 

After the upgrade, everything should return back to normal and perfect working condition. It should no longer slow down your Internet connection.

Here's a link that you can use to see if the upgrade was succesfull: 
Checking if you have the latest version of Trend Micro Security software installed

I hope this helps.

Please let us know if you need further assistance. 

Thank you and have a great day! 

Trend Micro Home User Community