Problem with high cpu usage with trend anti malware running at 34% on average is there a fix for this

  • 1
  • Question
  • Updated 4 months ago
  • In Progress
Photo of brianhf

brianhf

  • 70 Points

Posted 4 months ago

  • 1
Photo of TM_Cha

TM_Cha, Employee

  • 2,014 Points 2k badge 2x thumb
So sorry to hear about this, brianhf

Are you able to check the activities of Trend Micro when it reached 34%? Is it doing a scan or an update in the background?
To resolve this, please do the following: 

1. Run this hotfix: High CPU Usage Hotfix
2. Double-click the Ti_150_win_en_LCE_hfb7.1.1021.exe file once the download is complete.
3. Accept the License Agreement, then click Next.
4. Click Install.
5. When a warning window appears, click Yes.
6. Restart your computer.

Hope this helps. Let me know how it goes.

~Cha