Pop up even though I have run full scan on my computer

  • 1
  • Problem
  • Updated 4 months ago
I think there are some sort of virus on my computer, a new popup happens on my google chrome every 45 minutes, I have wiped my chrome's data and run a full scan with my TrendMicro2019.
Photo of jarrenwko

jarrenwko

  • 70 Points

Posted 4 months ago

  • 1
Photo of TM_Joemar

TM_Joemar, Alum

  • 3,550 Points 3k badge 2x thumb
HiĀ jarrenwko,

May I know what kind of popups are you encountering?
You may provide screenshots so we can easily identify the issue.

- Joemar
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 27,454 Points 20k badge 2x thumb
Hi jarrenwko

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!
Look here:
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1105484.aspx?cm_mmc=Community-_-S...


Kind regards,
Tom


This conversation is no longer open for comments or replies.