Pop up

  • 2
  • Problem
  • Updated 1 year ago
  • Acknowledged
What setting do I need to change in order to stop a security pop up about trusted sites trying to open. Every page that gets flipped I have to answer that pop up question which I always say no to. This started after I bought a new Trend Micro package.Thanks for your help
Photo of Jscharenbroch

Jscharenbroch

  • 80 Points 75 badge 2x thumb

Posted 1 year ago

  • 2
Photo of TM_Kaye

TM_Kaye

  • 3,274 Points 3k badge 2x thumb
Hello @Jscharenbroch and welcome to Trend Micro Community!

Thank you for your new purchase of Trend Micro program. Sorry that you are encountering this issue. 

I understand that you are getting a security pop up messages about trusted sites that you are opening and you want to get rid off those pop ups. To assist you properly, I would like to know what Internet browser you are using, what links are you trying to open and the exact error message on the pop up. It will also be a great help if you can provide to us the screenshot of the pop up message so we can assist you properly. 

As another option, you may contact our Technical Support hotline since your subscription includes Premium Support Service. We would like to recommend you to utilize our premium support which includes 24x7 phone support (and online remote services) exclusively for you. Please find the premium service phone number in the "Call Premium Support" section in this page below.

Contact Trend Micro Technical Support

Have a wonderful day!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.