We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Saturday, October 19.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
Have you tried uninstalling it via Control Panel? If you haven't, here's how:
1. From the Start Menu, select Control Panel. 2. Under Programs click the Uninstall a Program link. 3. Right click PDF Pro 10. Then, select Uninstall. 4. Follow the prompts to finish the uninstallation of the software.
The pdfpro100 does not show up in control panel so I cannot choose it to uninstall. When I do a search and finally find it, the uninstall button is not available. Thank you for the help and responding though!