Please explain why i am gettin a popup

  • 1
  • Problem
  • Updated 3 weeks ago
I recntly purchased a new computer and Trend Miro for security when I download the app i found that the computer has a 3 month fre trial for another which i could not uninstall therefore i let it run the 3 months and then used the Trend installation which wa done easily and no problem now i i getting popup message thatI have it on too many computers I ONLY Have ONE. What is going on????? It is a HP20-c410a 19
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mcadamian

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  • frustrated

Posted 3 weeks ago

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Tom Emmelot, Champion

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Hi mcadamian

You always can see those things if you log in to your account.
You can edit all your connections.
Hope this helps.

Kind regards,
Tom

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TM_X, Official Rep

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Hi mcadamian, 

I confirm that your subscription can only be used on one device and as of now, you are using it on your mobile phone. May I know where did you buy your Trend Micro subscription? Should you supposedly get a more than 1-device protection?

^X