Please cancel auto renewal

  • 1
  • Question
  • Updated 2 months ago
  • Answered
I just purchased a one year subscription to install on a friends computer and I see that it will automatically renew - and charge to me. Please turn off auto renewal.
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ghadfield

  • 70 Points

Posted 2 months ago

  • 1
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TM_Kaye, Employee

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Hello ghadfield and welcome to the Community!

To be sure that the auto renewal subscription is disabled, kindly check if the green Auto Renew slider is still ON on your Trend Micro Account. Otherwise, you should see the Renew Now button. 

Thank you for choosing Trend Micro!

Have a wonderful day. :)

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