Permanent removal of spyware

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
Over the last week I have been attacked by spyware 15 times. Each time Trend removes it reappears. How do I get rid of it permanently. I am afraid something will slip through. I am afraid to do anything with the computer.
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marinom53

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Posted 2 months ago

  • 1
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TM_Ann, Official Rep

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Hi marinom53,

Welcome to Trend Micro Community! 

As I have checked, you've already contacted our support where you can send an update regarding your case. 

Let us know if you need anything. 

Have a great day,
- Ann
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marinom53

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The problem was resolved by the awesome TM tech who removed several video download programs that slipped in.  He explained that they may have gotten into my computer when prompted to open an online video.

Thanks for your help.
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TM_Pia, Employee

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It's good to hear that the problem is now resolved, marinom53.

If you have any more concerns, just let us know.

~Pia

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