Perchè se rinnovo il mio abbonamento su internet pago molto meno che se mantengo la mia attuale licenza con rinnovo automatico?

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Posted 3 years ago

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TM_L, Official Rep

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Hi @info, welcome to Trend Micro Community and we are sorry to inform you that we provide English service only in our Community currently. 

We understand that you are confused with the renewal prices. Also, we noticed you have contacted our Email Support over this question and you have been provided with the following statement: 

The reason for the price difference is because the prices online and the renewal for current subscriptions depends on the promotional packages available. 

Existing customers are always entitled to a 15-20% discount for manual renewal and it can also increase depending on the promo available. Now we're currently offering a special discount online for new customers but for a limited time only. Sometimes the situation is reversed wherein the renewal discount is higher than the discounts for new purchases, this way you (customers with a subscription) can take advantage of the offer with the best discount rate because you can always choose to renew or purchase a new license. 

Hope this answers your question. Thank you!

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