PC tune-up service

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  • Question
  • Updated 3 years ago
  • Answered
We renewed our antivirus protection and added your PC Tune-Up Service. We have downloaded and updated the antivirus. How do we run the PC tune-up service.


Al Walker
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  • 70 Points

Posted 3 years ago

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Photo of Tom Emmelot

Tom Emmelot, Champion

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Hi Al,

If you do a Quick scan it does automatically!

Kind regard,
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TM_L, Official Rep

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Hi Al Walker, welcome to Trend Micro Community! 

For your question, if the PC Tune-Up Service you're referring is one of the services of Premium Service offered, Premium Service Plan gives you 24x7 priority access to a Trend Micro support specialist. You can find the premium service phone number in the "Call Premium Support" section in this page.

For your reference, here's a related FAQ about Premium Service:
Frequently Asked Questions (FAQ) about Premium Service - refer to "What other services are offered?"

PC Tune-Up Service - Trend Micro experts will remotely scan and diagnose PC slow-downs, to restore your old PC to like-new speed.

Please let us know if your concern has been addressed by us. If not, please do not hesitate to reply in this conversation. Thank you!

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