We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Saturday, October 19.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
For your question, if the PC Tune-Up Service you're referring is one of the services of Premium Service offered, Premium Service Plan gives you 24x7 priority access to a Trend Micro support specialist. You can find the premium service phone number in the "Call Premium Support" section in this page.