pc security

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  • Problem
  • Updated 2 years ago
  • In Progress
Trend Micro Toolbar has been deactivated after upgrading Mozilla Firefox
does this mean I am not protected while using Firefox
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slwchiu

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Posted 2 years ago

  • 1
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TM_L, Official Rep

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Thank you for reporting this issue. We had a glitch in the Trend Micro Firefox add-on recently, so this is likely the cause that it's deactivated. We do have a solution to fix this -- please try our hotfix in the link below and let us know if the solution resolves your problem:
Trend Micro Toolbar has been deactivated after upgrading Mozilla Firefox

By the way, even your Trend Micro Toolbar has been deactivated, your computer is still under protection by your Maximum Security. Here's a reference doc which explains what Trend Micro Toolbar protects:
Using the Trend Micro Toolbar feature of Trend Micro Security

Please let us know if the solution works for you. Thanks!

Trend Micro Home Users Community

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