We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Monday, October 21st.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
I made sure to take care of updating my payment for Trend Micro. However, I keep getting a constant reminder that I still need to do this. Is there something that can be done for your loyal customers once their payment has been made?
Checking in your account, the expiration date showing is 05/23/2018 and the license you have is under BestBuy. I highly advise that you contact BestBuy so that they can check on their system for the payment that you made because this might be the reason why you are still getting those reminders. You may contact BestBuy in this number 1 800 433 5778.