password not good, half of my passwords do not work

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  • Updated 3 weeks ago
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yudi17

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Posted 4 weeks ago

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Hello yudi17,

Welcome to the Community.

We're sorry to hear about this experience of yours. I believe that this is about the Trend Micro Password Manager. Can you tell us the websites where your passwords isn't working? Also, are you getting any error messages? If yes, we'll appreciate if you can share a screenshot with us so we can have a look on it as well.

Regards,
Pat
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yudi17

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peoples bank---aquarian water co---connecticare---frontier---homedepot---usps---
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TM_Pat, Official Rep

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Hello yudi17,

Thanks for the info, I appreciate it.

Can you tell us what web browser you're using please?

Also, you may try to use the Passcards as a workaround for this issue. You may go to this link for the instructions on how to use it: Using the Passcard Memo feature of your Password Manager

Regards,
Pat
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yudi17

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firefox
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TM_Pat, Official Rep

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Hi yudi17,

Thanks for the info. Have you already tried the workaround that we suggested? Here it is: Using the Passcard Memo feature of your Password Manager

Regards,
Pat