Password Manager problem in Google Chrome

  • 3
  • Problem
  • Updated 2 years ago
  • In Progress

Unable to Help with Your PasswordsThere is currently an issue with some Chrome browsers, which we are investigating now. We will automatically update Password Manager when the issue is resolved.
In the meantime, you can use Password Manager on Internet Explorer and Firefox.

Please try again or get support here.

This is the message  I am getting
Photo of phaney1010


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  • very frustrated this is not the 1st time I have had this problem

Posted 2 years ago

  • 3
Photo of TM_Ron


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Hello phaney1010,

Thank you for posting your concern and welcome to the community.

As for your concern, can you please use the Health Checker in the link below to check if all components of Password Manager is working or not, it will also fix any problems with the program that it can find. To use it, just hit Scan then Fix.

Health Checker

Also, kindly check the version of your Google Chrome by doing the following steps below:

1. On you Google Chrome click on the Customize button
2. Go to Help > About Google Chrome

We will be waiting for updates with this concern.

Have a great day!

Trend Micro Home Users Community
Photo of Justme44


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Trendmicro should put their investments into something other than a password manager, and suggest their users go to LastPass for a world class password manager
Photo of TM_JustineM


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Hello yourmail I have created a new thread just for your comment. Please reference the new conversation here: Password Manager feedback