Password Manager

  • 1
  • Problem
  • Updated 2 weeks ago
  • Acknowledged
I was alerted that my password manager had expired, preventing me from accessing my stored passwords. I followed the steps to renew. Then I downloaded the program. My installations was stopped as I already had the program installed. Now I have not access to my passwords. If I try to login, I'm told it's expired. I did restart my computer. Please advise. 
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jewel417

  • 70 Points
  • frustrated.

Posted 2 weeks ago

  • 1
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TM_Pat, Official Rep

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Hi jewel417,

Sorry to hear that you experience this problem.

We did check your account and your Password Manager subscription good up until October 31, 2019. You may also check your Trend Micro MyAccount for more details. Click here to sign in to your MyAccount.

Regards,
Pat
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mikejones

  • 60 Points
I am also facing incorrect password issue on my Lenovo laptop. Because I have forgotten login password. 

the Lenovo error code 0xc00000e9 mainly comes up when there is a problem with the Windows registry files which are needed to start and run all installed programs and application in a proper way.
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TM_Pat, Official Rep

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Hi mikejones,

I think it will be much better if you can refer to the solution that came from Microsoft's Community. Here you go:
https://answers.microsoft.com/en-us/windows/forum/all/windows-not-booting-error-code-0xc00000e9-trie...

Regards,
Pat