Password issue

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  • Question
  • Updated 1 year ago
  • Acknowledged
I changed my password to my account today and am trying to upload the anti-virus for my iMac new OS Sierra. It won't let me log in to get the new anti-virus. Says the password is wrong.
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Duff Sawyer

  • 70 Points

Posted 2 years ago

  • 1
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erza, Official Rep

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Hi Duff Sawyer,

Alternatively, you can download it directly from the Download Center
http://downloadcenter.trendmicro.com/index.php?regs=NABU&clk=latest&clkval=4961&lang_loc...

To resolve the password issue, have you tried retrieving your password from My Account? If not yet, please click Forgot Password on that page.

^erza
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gracierogoff

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I need to change my password -- I was hacked
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TM_Voltaire, Employee

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client posted a comment on a post for a different concern

Please reference the new conversation here: Change password because account got hacked
Photo of TM_Voltaire

TM_Voltaire, Employee

  • 1,080 Points 1k badge 2x thumb
client posted a comment on a post for a different concern

Please reference the new conversation here: Change password because account got hacked