Parental Control ticking boxes is USELESS !

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  • Updated 7 months ago
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If the job of Parental Control function is just to BLOCK or UNBLOCK internet then what's the point of ticking on boxes of SEX GAMBLING etc?
When the boxes of blocked contents are ticked, it should allow to other parts of internet except the blocked (ticked) ones, regardless of what schedule is set on. RIGHT?????
The function of ticking the boxes to block the contents are USELESS !!!!

Trend Micro lets kids have access to blocked contents (sex violence etc) even after ticking the boxes (to block) during scheduled time. WHY ???
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ku3577

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Posted 7 months ago

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TM_Jabi, Employee

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Hello ku3577 and welcome to the community! 

Thanks for asking here. 

Can we request a screen shot of the Parental Control settings on your device? 

But just a brief explanation of what is the possible reason of the issue, there is a difference on the scheduled  blocking and by category blocking.

For setting a schedule, it will literally block everything. For the blocking by category, it will just block all the websites/pages/things that are related to that category. 

If the websites that you desire to blocked can still be accessed, there might be something or misconfigured settings. So we need to check how you set it up.

You can also check the link below on how to set the Parental Controls properly just to check: 
Using the Parental Controls feature of your Trend Micro Security software

We will wait for your response. 

Thank you and have a great weekend! 

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