Paid for the update how to I complete the update?

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Posted 2 years ago

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TM_Victor, Employee

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Hello @clintonray13 and welcome to Trend Micro Home Users Community!

I would like to know how did you made the renewal purchase for your subscription? Is it from a retail store or online?

If you have made a purchase from a retail store like Best Buy, I suggest that you follow the procedure with the installation that the subscription came in with. You may also check on this link below

Installing Trend Micro Security purchased from Best Buy for Windows and for Mac

If in case your license was bought online from the Trend Micro Online store page, an order confirmation email have been sent with the downloader link for the installation you may use that or obtain the correct installer file on this link below.

Trend Micro Home and Home Office Esupport

Please do let us know if this helped you with your concern. Also, if you have other concerns, please let us know.

Thank you and have a wonderful day!

Trend Micro Home Users Community

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