Overlap of subscription dates

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  • Question
  • Updated 2 years ago
My current product expires on 10 October 2016. Does the renewal start from 11 October 2016, or do I lose two weeks of my previous subscription because I have renewed early?
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Sally

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Posted 2 years ago

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TM_Claudia, Employee

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Official Response
Hi everyone, 

Thank you for using Trend Micro Security. Regarding Sally's question, renewal is a way to add one or two years to your Trend Micro program's license or subscription, and the remaining days or months of current subscription will carry over when purchasing the renewal.

Here's an online article for your reference: about purchasing a renewal online

However, if you purchase a new license or subscription and need to transfer from current license to the new license, please activate the new one when the current license is expiring. 

I hope I was able to clarify your concern.

Trend Micro Home Users Community
(Edited)