Operational System

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  • Updated 3 years ago
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Why is it that when I view monthly log data the Virus program, Malware, and a few other programs are "No Data Collected" and are blank. The only program that is populated is the updates and Blocked Web Sites. Am I being protected or not with my Trend Micro Internet Security program?
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Posted 3 years ago

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Thank you very much for being a long-time Trend Micro product user!  For your "No Data Collected" question, after scanning with the Trend Micro and if it hasn't detected any malicious files it will always say "No Data Collected ". Rest assured that if you are getting that message every time you scan you are currently protected with malware by Trend Micro Internet Security. However, only scheduled scans are being recorded in the scan logs. So, it means that quick, custom and full scan will not be recorded. 

Please let me know if you have more concerns or questions by replying here. Thank you.

Thank you!

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