On my mobile phone on my trend button there is a number one saying I have a message but I don't have a message in there or I can't find it

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  • Updated 3 months ago
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On my mobile phone on my trend button there is always a number one saying I have a message but I don't have a message in there or I can't find it
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lseymour28

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Posted 3 months ago

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TM_Pia, Employee

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Hi, lseymour28!

Welcome to Trend Micro Community!

May I please know if you see '1 thing to fix' on your Mobile Security's main console under the Scan button?

Awaiting your response.

~Pia 
(Edited)
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lseymour28

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no I did not see anything to fix though it shows one notification. I have only seen it on my cell phone should I check my desktop maybe it's different? Thank you for helping me
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lseymour28

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Here are three pictures of what I'm talking about
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lseymour28

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Here are three pictures of what I'm talking about
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TM_Pia, Employee

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Would you be able to check the version of the application installed on your phone? 

You can follow the steps from this link:

Checking if you have the latest version of Mobile Security for Android

If it's not updated, you can try updating the application first and check if you still have the red notification dot on the application.

Let know how it goes.

~Pia
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lseymour28

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Thank you so much, all is well now!
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TM_Pia, Employee

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That's great, Iseymour28!

If you have any more concerns, just let us know.

~Pia

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