OFFLINE STATUS

  • 1
  • Problem
  • Updated 5 months ago
  • Solved
Our company just bought a WFBSS with 3-year subscription for 23 seats.


I configure the console (server) and install agent on my PC. but why i always getting offline status knowing that PC is turned on the whole time. it must be online every time to know that our PC is safe even we are not checking the security agent.


Problem at the very first day of subscription
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greg

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Posted 5 months ago

  • 1
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TM_Ann, Official Rep

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Hi greg,

I'm sorry to hear about your experience. For this, I would really suggest you contact our Trend Micro For Business Support because they will give you better assistance as we are different department from them.

Regards,
Ann

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