Office 365

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
Hi, I'm trying to install Office 365 on my new computer and one of the error messages says that my Antivirus program - Trend Micro, could be blocking it. Can you help?
Photo of linoadd

linoadd

  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,842 Points 10k badge 2x thumb
Thanks for contacting us here! Trend Micro Security products are compatible with Microsoft products, including Office 365. Here's an online help article from Microsoft that provide the instruction to install, could you please give it a try?
Download and install or reinstall Office 365, Office 2016, or Office 2013 on your PC

If you're still seeing an error message mentions that Trend Micro Security product is blocking the installation, please provide a screenshot to help us understand the situation, and we'll do our best to assist you! You may refer to the support page below and take a screenshot for us. 
Taking a screenshot to send to Trend Micro Technical Support

Please let us know how it goes.

Trend Micro Home Users Community