Not installing even though Microsoft Windows is up to date.

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  • Updated 2 years ago
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I've received the "installation stopped...update Microsoft windows". I have Windows 10 and it is up to date and I still receive this error when trying to install. What else could be wrong?
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Posted 2 years ago

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TM_Claudia, Employee

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Thanks for contacting us here! The error message you're seeing might cause by lack of necessary updates or Service Pack(SP) from Windows. Could you please refer to below page to see if it can solve your problem.
"Installation Stopped... Update Windows" error message appears when installing Trend Micro Security

Please let us know if the installation completed successfully this time. Thank you!

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