Not Deleting cookies after Weekly PC check up.

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  • Updated 6 months ago
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Since recent update of windows 10 Trend Micro does not appear to find any threats or Cookies on the weekly check up.  Used to find some each week but not any more.  What now
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dwo77830

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Posted 6 months ago

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woodartisan55, Champion

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Hi dwo77830. Just another Trend Micro user here. Is it possible that your Windows update and/or browser is not allowing cookies? This would explain a Trend Micro scan not finding any.  Just a thought.
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TM_Malik

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Welcome to the Community, dwo77830!

It's also possible that there are no cookies detected on your PC. Are you using Google Chrome? We can confirm if there are any cookies on your Chrome browser by clicking on Customize and Control Google Chrome > More Tools > Clear browsing data. It should show you the required information under the label "Cookies and other site data".

Kindly also make sure that the "Temporary web browser files" is ticked on Trend Micro Settings > Security Health Checkup.

After that, you can manually trigger a manual scan on the Trend Micro program main console.

Warm Regards... :)