NO instructions on reinstall onto original device

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  • Updated 11 months ago
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had my computer repaired recently and they completely wiped the hard drive clean as, had only just purchased a years protection a week before it went in and dont really want to have to pay for another year. would like to know how to reinstall as i cant use the same code again?
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ashleydodds_1993

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Posted 11 months ago

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Tom Emmelot, Champion

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Hi ashleydodds_1993

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
Go to your account:
https://sso1.trendmicro.com/signin/module.php/myaccount/loginuserpass.php?AuthState=_61bda19a00bc3a0...
You can download your version and see your serial-number.

Kind regards,
Tom
 
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TM_Jabi

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Hello ashleydodds_1993 and welcome to the community! 

Adding this to what Tom Emmelot said above, you can use the link below as your guide as well.
Installing Trend Micro Security

I hope this helps.

Thanks for the help, Tom! 

Thank you and have a great day! :)

Trend Micro Home Users Community

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