No Download-to many attempts

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I had problems downloading my update and got to many attempts error. How do I down load the update so I have it if I have problems with my system?

My systems show that they have been extended for one year on the expiration date. I assume everything is good for them but I still need a copy of the software.
Photo of kbj1kbj1


  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_DS


  • 444 Points 250 badge 2x thumb
Hello there @kbj1kbj1, 

It's a pleasure having you here in this community.

You can actually download your Trend Micro product on our website. Here a re the following install and download instructions for each product:

Installing Maximum Security
Installing Internet Security
Installing Antivirus+ Security
Installing Antivirus for Mac

Kind Regards,

This conversation is no longer open for comments or replies.