No Cookies Found!

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  • Question
  • Updated 7 months ago
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My concern is that lately Trend Micro has not found any cookies that could pose problems! Does TM continue to check for cookies? I've not changed any settings in TM.
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TomY

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Posted 7 months ago

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TM_Jean

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Hi TomY and welcome to the COmmunity!

There are two possible reasons why no cookies were found. First, your browser setting is not configured to save and read cookie data. Second, you have reset your browser which deleted the browser cookies. May I know what browser are you using?

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TomY

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My default is IE 11. I also use Edge and Firefox from time to time.
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TM_Ferry, Employee

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Hi TomY,

TM_Jean is correct. You may be reset your browser or clear your browsing history which you not knowingly selected cookies. May we know if you also have other software that cleans up your computer like deleting unnecessary files, temp file or cookies?

It might be the reason why Trend Micro was not able to detect cookies from your computer.

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