new PC purchase, how do I transfer my Trend Micro coverage to teh new PC, I wil be getting rid of the old PC.

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larrytkunz

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Posted 2 years ago

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Tom Emmelot, Champion

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Hi larrytkunz
No probem,log in to your account and
download with the new PC TM and put in your key that you have at the moment,
Regards Tom
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TM_L, Official Rep

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Hi Tom, thanks for helping!

Hi @larrytkunz, welcome to Trend Micro Community! 

For your question, since your Maximum Security is entitled to protect up to 3 PCs, and only 1 seat in your license has been used. You can simply install Trend Micro Maximum Security directly on your new PC. Please refer to the support doc below for detailed install steps:
Installing Maximum Security 2017

To free up the seat taken up by your old laptop's Maximum Security install, you can log into the Trend Micro Account Portal to check/add/remove devices covered by your Maximum Security. Here's a reference doc for how to do this:
Managing your Trend Micro Account (MyAccount) - see "About Your License" section - refer to "Removing or Transferring protection from a device/computer" part

You will be able to see all the PCs that has Maximum Security installed.

Please let us know if your concern has been addressed by us. If not, please do not hesitate to reply in this conversation. Thank you!

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