New device is asking for password, I used mine and it didn't work

  • 1
  • Question
  • Updated 6 days ago
  • In Progress
Im trying to add trend protection to my andriod tablet and it asking for password and start free trial on everyting. My account allows me to protect up to 10 devices
Photo of fiddlefad


  • 70 Points

Posted 7 days ago

  • 1
Photo of TM_Phebs

TM_Phebs, Official Rep

  • 1,942 Points 1k badge 2x thumb
Hello fiddlefad, welcome to the community!

To activate the Trend Micro Mobile Security, you can tap on Buy/Activate and opt to use the activation code. Another option to activate the full version of the program is to tap on Settings and then sign in to your Trend Micro account. If you are already signed in, you can sign out ans sign back in. 

Hope this helps.